Blacksmith InfoSec’s integration with ConnectWise Manage streamlines compliance for MSPs by bringing automated compliance tasks and audit workflows directly into the PSA platform technicians use daily. This certified integration optimizes efficiency, eliminates redundant manual work, and ensures audit readiness by automatically mirroring compliance projects and tasks from Blacksmith into ConnectWise, where they can be tracked, worked, and resolved natively. The result is a unified, transparent, and scalable compliance experience—without double entry or jumping between multiple systems.

How This Integration Helps MSPs

Seamless Compliance, No Extra Platforms Needed
Once connected, compliance roadmaps and requirements are instantly turned into actionable projects and tickets within ConnectWise Manage. Technicians resolve compliance issues just like tickets or projects they already handle—with all status updates and task closures syncing automatically between both platforms.

Certified and Secure
This integration has undergone ConnectWise’s security and quality certification process, ensuring trusted, reliable operation for MSPs juggling dozens or hundreds of client environments.

Real-World Benefits

• Eliminate Manual Entry and Redundant Workflow
  Compliance tasks are automatically created as ConnectWise tickets or project phases. Close a task in either Blacksmith or ConnectWise, and the update is reflected in both places—no double handling, no out-of-sync records.

• Keep Techs in Their Comfort Zone
  MSP teams can manage, resolve, and close compliance requirements within ConnectWise, using tools and workflows they already know. No specialized compliance training or process changes required.

• End-to-End Audit Readiness
  Track, document, and demonstrate completion of compliance milestones and evidence, ensuring audit trails are clear, complete, and always current—whether for internal reviews or external regulators.

• Centralized Oversight and Clarity
  Business owners and compliance leads gain real-time visibility into progress and risks, thanks to unified dashboards and reporting.
  
  

Challenge(s) Accepted!

Made For MSPs by Compliance Experts

• Rising Regulatory Burden: As data privacy and cybersecurity standards become more complex, MSPs face significant risk if compliance documentation or evidence is incomplete or outdated.

• Profitability & Scale: Automating compliance saves hours of labor per audit cycle while enabling MSPs to support more clients without growing overhead or relying on spreadsheets.

• Audit-Ready at All Times: Continuous, project-based documentation makes it easy to prove compliance to auditors, insurers, and clients—limiting business risk and increasing client trust.