Operational Ransomware: When Uptime Becomes the Real Crown Jewel
Ransomware is increasingly about stopping a business from functioning, not just stealing or encrypting files. The sectors feeling this most acutely are healthcare, manufacturing, managed service providers, and critical services where every minute of downtime carries a real human or economic cost. When “just” data loss isn’t the point In today’s big-game ransomware operations, the […]
KEV-Driven Patching and “Emergency Directive Fatigue”
Stop chasing every CVE headline; build a KEV-first, risk-based patch playbook If it feels like you’ve been living in a permanent “drop everything and patch” sprint for the last five years, you’re not imagining it. Every week ships a new “critical” CVE, a vendor blast, and at least one headline implying that if you don’t patch […]
The 2026 MSP: AI Threats, Business Risk, and the New Model for Growth
Managed services are heading into one of the most important transitions in their history. AI‑driven attacks are accelerating, cyber insurance is tightening, regulators are raising expectations, and clients are less interested in tickets closed than in risk reduced and revenue protected. For MSPs, 2026 is not just another planning cycle; it is a structural reset […]
The Hidden Compliance Crisis: Shadow AI in the Workplace
As artificial intelligence reshapes business operations, one of the most pressing yet underappreciated compliance risks is the rise of Shadow AI — employees using unsanctioned AI tools without organizational oversight. From ChatGPT-style assistants and automated copilots to image generators and workflow agents, these tools have infiltrated workplaces at astonishing rates. According to Microsoft’s 2025 Work Trend […]
MSPs and Incident Response Plans — An Overview
For Managed Service Providers (MSPs), incident response planning is a critical part of cybersecurity preparedness. With cyber threats targeting not only their own infrastructure but also their clients’ systems, MSPs face unique risks and high stakes when it comes to incident response. Having a clear, actionable incident response plan can mean the difference between business […]
Compliance: Make 2025 the Last Year of Spreadsheets
It’s no secret that spreadsheet-driven compliance management is becoming obsolete. They might be familiar and easy to use, but spreadsheets introduce significant (and often hidden) risks that threaten operational efficiency, audit success, and security posture. The Risks of Spreadsheet-Based Compliance Spreadsheets rely heavily on manual data entry, which is inherently error-prone — any oversight can […]
Stay Ahead or Fall Behind: Continuous Monitoring as a New Security Standard
Compliance has long relied on point-in-time audits — structured reviews conducted annually or semi-annually to check if organizations meet regulatory requirements. But as cyber threats grow more dynamic and regulators demand real-time assurance, that model is increasingly inadequate. Continuous monitoring is becoming the new standard, offering organizations a more proactive and resilient approach to compliance. […]
What the Salesloft Drift Breach Reveals About Trust and Risk
When trust in SaaS becomes a liability, every MSP should take notice. The recent compromise of Salesloft through its Drift integration proves how quickly a trusted business tool can turn into a threat vector for hundreds of organizations. The following sections break down key insights from this attack and offer headlines for follow-up coverage. Salesloft […]
Risk Appetite for Managed Service Providers (MSPs)
For Managed Service Providers (MSPs), understanding risk appetite is no longer optional — it’s essential for shaping your business strategy and long-term client success. Risk appetite is the level and type of risk an organization is willing to accept in pursuit of its objectives, acting as a guide for decision-making and balancing opportunities with threats. […]