Operational Ransomware: When Uptime Becomes the Real Crown Jewel
Ransomware is increasingly about stopping a business from functioning, not just stealing or encrypting files. The sectors feeling this most acutely are healthcare, manufacturing, managed service providers, and critical services where every minute of downtime carries a real human or economic cost. When “just” data loss isn’t the point In today’s big-game ransomware operations, the […]
KEV-Driven Patching and “Emergency Directive Fatigue”
Stop chasing every CVE headline; build a KEV-first, risk-based patch playbook If it feels like you’ve been living in a permanent “drop everything and patch” sprint for the last five years, you’re not imagining it. Every week ships a new “critical” CVE, a vendor blast, and at least one headline implying that if you don’t patch […]
Building a Digital Trust Architecture: Moving Beyond Isolated Controls
We’ve said it (and you’ve heard it) many times now: digital trust has become table stakes for doing business. At its core, digital trust is the confidence that systems, data, and interactions are secure, reliable, and respectful of users and their rights. As organizations lean into AI, automation, and always-on digital services, they need more […]
Turn Compliance Into a Core MSP Offering, Not an Add-On
Compliance Is the New Growth Engine For years, most MSPs treated compliance like an annoying side quest: something you help with begrudgingly when a client’s cyber insurer or auditor sends over a questionnaire. That model is breaking down. Buyers are no longer satisfied with “we keep things patched” as an answer when their board, regulator, […]
Building A “Green IT” Offering Your SMB Clients Will Actually Pay For
Green IT has shifted from “nice to have” to a buying criterion, especially for younger, growth‑minded SMBs. Sustainability is now showing up in MSP trend reports as both a differentiator and a way to justify premium service tiers when it is tied directly to cost savings and risk reduction. Why SMBs Will Pay For Green […]
Surviving Supply-Chain Ransomware As An MSP
Supply‑chain ransomware has turned MSPs into high‑value dominoes: hit one provider, get dozens of downstream victims as a bonus. In this article, we’ll discuss how to defend your own house, constrain vendor blast radius, and explain the risk in plain English to SMBs. Why MSPs Are Now Prime Targets MSPs sit in the middle of […]
The 2026 MSP: AI Threats, Business Risk, and the New Model for Growth
Managed services are heading into one of the most important transitions in their history. AI‑driven attacks are accelerating, cyber insurance is tightening, regulators are raising expectations, and clients are less interested in tickets closed than in risk reduced and revenue protected. For MSPs, 2026 is not just another planning cycle; it is a structural reset […]
Always-On, Always At Risk: MSP Mental Health in the Age of 24/7 Incidents
MSPs are carrying more risk than ever, and it is not just technical. Chronic stress, 24/7 expectations, and nonstop incidents are turning mental health into a frontline security issue. When an MSP’s people are exhausted, clients are less safe. The always-on reality of MSP work MSPs live in a world of middle-of-the-night alerts, demanding SLAs, […]
Adding AI to Everything is Making Compliance a Nightmare for MSPs
Have you noticed how AI is being worked into everything…often without adding any value beyond the marketing headlines? (That was rhetorical, because of course you’ve noticed.) If you’ve been around IT for more than a few years, it might bring back not-so-fond memories of the IoT wave. Back when everything from cameras to light bulbs […]
Choose Your Own Adventure: You Are the CMMC Project Manager
You wake up in a cold sweat. The calendar says “CMMC Readiness QBR,” the invite says “mandatory,” and your inbox says “57 unread: URGENT.” Congratulations: you are now the CMMC Project Manager. You didn’t apply for this job. That’s how you know it’s real. Your mission: get your defense shop to CMMC Level 2 without […]