“City-Forum” Campaign Quietly Harvests Salesforce and ServiceNow Data Through Guest-User Misconfigs — And MSPs Are on the Hook
A long-running threat campaign dubbed “City-Forum” has been systematically extracting data from Salesforce and ServiceNow tenants worldwide since at least March 2025 — without exploiting a single vulnerability. Every record was pulled through legitimate, unauthenticated endpoints that customers left overly permissive. If you manage a client’s Salesforce Experience Cloud site, Lightning Web Runtime portal, or […]
Local Government Cyberattacks Are Disrupting Public Services. MSPs Need to Prepare Now.
A recent string of cyber incidents has forced local governments in multiple states to shut down networks, interrupt public-facing services, and shift emergency operations to backup processes. For MSPs supporting municipalities, this is a reminder that ransomware recovery is not just an IT exercise — it can become a public-safety obligation. The incidents are not […]
7 Policy Automation Facts MSPs Should Know in 2026
Managing compliance for one client is a process. Managing it for twenty, fifty, or one hundred clients is an operational challenge. Policies need to be assigned, reviewed, updated, acknowledged, and connected to the risks and controls they are meant to support. Evidence needs to be organized before an audit request arrives — not assembled from […]
9 Policy Management Features That Matter in 2026
Regulated organizations generate more policies than ever, and most of those policies live in shared folders, inboxes, or outdated wikis where no one can track what’s current, who approved it, or whether anyone read it. For MSPs delivering compliance management software services to clients in healthcare, finance, and government, helping those clients get policy management […]
Get NIST-y Roundup: The Compliance Trap, the CMMC Monster, and the AI Wild West
Three episodes, one throughline: MSPs catch flak for the compliance decisions their clients refuse to make. This roundup pulls the practical takeaways from our latest run of Get NIST-y — the podcast where we skip the framework LARP and talk about what actually works in a client environment on a Tuesday afternoon. If you missed […]
Why Teams Vishing Just Became the Attack Surface Your Email Gateway Can’t See
Microsoft’s Q2 2026 Email Threat Landscape report, published July 23, delivered a striking pair of numbers: phishing tied to the Tycoon2FA platform collapsed 92% after a takedown operation, while weekly malicious Microsoft Teams call attempts are now running at nearly ten times their mid-2025 baseline. Weekly Teams vishing rose 31% from April to May, another […]
Why AI Agents Are the Fastest-Growing Attack Surface Your MSP Isn’t Governing
Your clients are hiring a shadow workforce — Copilot Studio flows, Salesforce Einstein actions, n8n automations, coding assistants with tokens into production repos, MCP servers wired into internal data. They’re not paying it, not onboarding it, and mostly not telling you about it. BeyondTrust’s Phantom Labs clocked a 466.7% year-over-year jump in enterprise AI agents. […]
A Single Prompt, a Full Breach: What This Experiment Means for MSP Security
A single prompt is now enough to run a full cyber attack chain. For MSPs, that’s not science fiction — it’s a design constraint you have to build around. Cato Networks’ recent “agentic attacker” demo with GPT‑5.5 showed how a frontier model, given one offensive objective plus tools, can compress reconnaissance, exploitation, lateral movement, and […]
ClickFix Is Winning Right Now. MSPs Need to Treat It Like a Tier-1 Delivery Threat
ClickFix has become one of the most noteworthy malware delivery methods in 2026 because it bypasses the normal technical choke points MSPs rely on and instead turns end users into the execution mechanism. Recent reporting indicates the technique dominated malware delivery in the March-May 2026 period and should no longer be treated as an emerging tactic […]
Don’t Blame the Drill: Why Your Security Stack Isn’t Your Security Strategy
Imagine you hire a handyman to mount your new TV. A few days later, it crashes off the wall. Your first instinct isn’t to question the brand of drill he used. You blame the man who held it. Something he did wasn’t up to par — the anchor placement, the stud check, the torque on […]