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Home / Case Study: CTS

Client

Charter Technology Solutions

Date

February 3, 2025

Location

New England, USA

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Success

"We saved six grand from what we were already paying, and we have better coverage. To actually save money and increase our coverage is phenomenal."

Bryan Lukralle Chief Strategy Officer

Saving $6000 on E&O Renewal and Increasing Coverage from $3M to $5M with Blacksmith + SPECTRA

Charter Technology Solutions is the premium MSP serving charter schools in New York City. Their primary clients question every cost, so CTS was looking for a way to prove that their cybersecurity approach was a differentiator, not just a line item expense.

Client:

  • Industry: Managed Service Provider
  • Stage: Established
  • Goal: Business advantage

Challenge:

  • Differentiate through compliance and security
  • Save money on insurance while improving coverage

Solutions:

1. SPECTRA Business Advantage Program
  • Verified controls trusted by insurance carriers more than generic questionnaires.
  • Framework-aligned attestation of security posture.
2. Pairing with Blacksmith
  • Leverage existing compliance workflows.
  • Evidence collection and tracking centralized in Blacksmith and synced with SPECTRA's framework.

Results:

1. Cybersecurity differentiation

By aligning with trusted frameworks, CTS is able to demonstrate value more clearly and improve client engagement.

2. Lowered Insurance Costs

CTS expected an 8% increase in their premium at renewal, but SPECTRA's partners were able to reduce that premium by 37%.

3. Increased Coverage

Thanks to these savings, CTS chose to upgrade from $3M of coverage to $5M — and still saved 17% on their premium.

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