8 MSP Compliance Bottlenecks to Fix Before You Scale

Countless MSPs have hit the same wall. Their first few compliance clients felt like careful, custom work. Their next ten felt like they were drowning. By client thirty, the MSP was pulling technicians off billable work every audit cycle, drafting the same policy from scratch for the fourth time, watching their margin evaporate into the […]
“City-Forum” Campaign Quietly Harvests Salesforce and ServiceNow Data Through Guest-User Misconfigs — And MSPs Are on the Hook

A long-running threat campaign dubbed “City-Forum” has been systematically extracting data from Salesforce and ServiceNow tenants worldwide since at least March 2025 — without exploiting a single vulnerability. Every record was pulled through legitimate, unauthenticated endpoints that customers left overly permissive. If you manage a client’s Salesforce Experience Cloud site, Lightning Web Runtime portal, or […]